[Career Story] Handling Hypothetical Horrors

How would you handle your career’s perfect storm scenario? The technical support scenario goes like this: you have a non-urgent scheduled event, someone calls just before you leave about an urgent issue, oh and an executive has a question about something trivial. How would you handle that scenario? “Assuming I can’t ask for help from anyone, right?” “Right.[1,2]” There’s plenty to unpack to make sure you got everything, but, did you deduce the red flags?

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