[Fiction Practice] Ten Years Ago V

“Ten years ago, it must have been, I had a similar experience to this, Sammohini.” The two had just got coffee and were walking, discussing business. “This individual made me feel worthless constantly, belittled my work, and,” exhaling deeply, “mind if I have a cigarette?” “Sorry, I quit when I became pregnant, but if you smoke downwind, I guess it’d be fine, because you are the boss-” “Forget I asked. So, how can I help?”

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[Fiction Practice] It Concerns Me

Subject: Ticket Queue Status!

Steve,
Good news!
The team is really plugging away at the oldest tickets that are approaching SLA and we should have everything older than 90 days done or pending review by the end of the week. I’ll give you another status update before the end of the day today with where we’re at, but it’s looking good!
Sam

Subject: Re: Ticket Queue Status!
Sam,
It concerns me to read your status update.

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[Fiction Practice] Dreaming of Data

“Let me go ahead and make that ticket for you, just a moment, I just need to finish filling out the notes, and you can be on your way. The ticket number will also be in your email, in a few minutes, with a hyperlink where you can track the status at any time. OK, that ticket number is-“

Chirp, chirp.

The alarm clock read 03:35 AM. Time to wake up and actually go to work.

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