[Sammohini Arc] Nervously Resizing Window

“Nice! I’m glad it’s working as well!”
Sammohini, an entry-level Eville Medical computer repair technician was talking to a nurse, Ariel, over the phone while she was remotely connected into the computer that Ariel was using out in the hospital’s ER. She had just confirmed that a fix had resolved an issue successfully on the computer and was nervously moving the cursor around on screen in a wide concentric circle.
“Same here! Why’d it happen?”

The spinning stopped.

“Oh, umm… let’s see, when the network was acting up a little bit on your computer, what ended up happening was although it didn’t see- seem to relate, it ended up causing the issue with your application and then everything just kinda went haywire. It- uhh- …I’m glad it’s good now, though!”

No calls in queue.

“Oh, cool, what should I look out for in case this happens again?” Sammohini was impulsively moving an open window’s size to be tall, then, short. “Oh, look in the corner here, where it has a little computer icon. If it doesn’t show that, then you’re probably in trouble! But don’t worry, uhh! That’s not a bad thing, just that the computer is having a bad day!”

No calls in queue.

Her phone would have a little marker on it, indicating that there was another person in the queue that was waiting to talk to IT, and their policy was to make sure the phone lines were open as much as possible. “Oh, thank you for explaining that, Sam! This’s always been- I mean, it’s… really tricky for me to understand sometimes, and I appreciate you spending the time with me to help me understand!”

No calls in queue.

“Sure thing! I’m glad to hear that! Really, I am! Did you have any other questions while we’re here? It’s a little slow right now so if you have any questions, let me know, otherwise, I can send you an email if you have any questions later on? We prefer you call us rather than email someone directly for new stuff, though, so I uhh—” None of her team were looking at her. “No, I understand! It’s great. I really appreciate that!”

No calls in queue.

“Yeah, sure, we sure are here to make sure you’re a happy camper!” The phones were surprisingly quiet at just before noon, when, usually, more people would be calling in to address their computer or psychological needs. “I certainly appreciate it! Umm, no, not right now, but if I do, later, I’ll email if it’s a minor thing or call up if it’s something important!” “OK, cool! Well, take care and enjoy the rest of your day!”

No calls in queue.

“Thanks! You too!” After Ariel hung up, Sammohini took off her wireless headset and swiveled her chair around the room. One of her coworkers was looking at photos on a popular fashion photography website and the other was reading a book.

‘Cool. Time to close this ticket! Good work, Sammo!’

Endtable:
Quotes: None.
Sources: My professional experiences.
Inspirations: I was working with a customer once that was doing this. She was rambling on about something I’d asked about and was interested in learning about, but it was noteworthy to me because while she was calm in her explanation, there was this nervousness in how she was subconsciously readjusting a program’s window height.
Related: Somewhere in the Sammohini Arc of “The Story.” More specifically in the early third of the arc.
Picture: Quick drawing representing the cursor and two open programs.
Written On: September 8th [30 minutes]
Last Edited: September 21st [30 minutes]
My big goal is to write. My important goal is to write "The Story." My proudest moment is the most recent time I overcame a fear, which should have been today. I'm a better zombie than I was yesterday. Let's strive to be better everyday. (Avatar)